Refund & Cancellation Policy
At Destinations Tour Packages, we believe in transparent and fair policies.
Cancellation by Customer
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Written cancellation will accept on all working days, except Sunday any Cancellation sent on Sunday will Consider on the next working day (Monday).
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Refund eligibility depends on supplier policies (hotels, transport, etc.)
Cancellation by Company
If a tour is cancelled due to unavoidable circumstances, customers will be offered:
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An alternative tour date OR
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A refund as per supplier’s terms
Refund Structure (Indicative)
Approved refunds are processed within 7–14 working days.
Cancellation charges would be as follows:
For the peak season,’ the payment is non-refundable.
60 days prior to arrival: 10% of the Tour/service cost
45 days prior to arrival: 20% of the Tour/service cost
15 days prior to arrival: 25% of the Tour/service cost
07 days prior to arrival: 50% of the Tour/service cost
LESS THAN 72 HOURS OR NO SHOW: NO REFUND
Exact refund amount will be communicated after deducting applicable charges.
In the case of Special Trains Journeys and peak season hotel bookings a separate cancellation policy is applicable (which can be advised as and when required).
SOME CANCELLATION AND REFUND POLICIES ARE OUT OF OUR TENDER:
Refund for hotel payment will follow the hotel’s cancellation policy
Train tickets cancellations will follow the Railway’s policy
Flight tickets cancellations will follow the airlines company policy
In case you cancel the trip after commencement, the refund would be restricted to a limited amount only which too would depend on the amount that we would be able to recover from the hoteliers/ contractors we patronize. For unused hotel accommodation, chartered transportation & missed meals, etc. we do not bear any responsibility to refund.
